Helpdesk

FRAME THE FUTURE

2021 Conference on Enterprise Excellence

Help Desk

We recommend completing the system check to ensure compatibility.

System Requirements

Browser Requirements

Windows
Microsoft® Windows 10®
Chrome v50 or higher (recommended for best performance). Firefox 49.x or higher. Edge 79.x or higher

Microsoft® Windows 8.x®
Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher. Edge 79.x or higher

Microsoft® Windows 7® SP1
Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher. Edge 79.x or higher

Mac
Mac OS X v10.8 or higher
Chrome v50 or higher (recommended for best performance), Safari 12.1 or higher, Firefox 49.x or higher

 

Operating System Requirements

Windows Mac Linux
1.4GHz Intel Pentium 4 or faster processor (or equivalent) for Microsoft Windows XP or Windows 7. 2GHz Pentium 4 or faster processor (or equivalent) for Windows Vista PowerPC G3 500MHz or faster processor. Intel Core Duo 1.83GHz or faster processor. Modern processor (1.4 GHz or faster)
1 GB of Ram 1GB of Ram 1 GB of Ram, 128MB of graphics memory
128MB of VRAM* 129MB of VRAM* 128MB of VRAM*

 

Bandwidth Requirements

Audio Video Video (HD & Resolution) Ports
Minimum 50 kbps upload/download (100 kbps recommended) Minimum 100kbps upload/download (200 kbps recommended) Minimum 500 kbps upload/download (1 mbps recommended) Minimum 800 kbps upload/download (1.5 mbps recommended)

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Frequently Asked Questions

How do I connect to a session?

Simply use the “Join Buttons” on the Conference Home page to navigate to the session you are interested in. Once on that page, enter your Name and Email to access the live session.

How do I ask a question?

Click on the Question mark icon in the left navigation of your session to ask as question.

Will sessions be recorded?

Yes. Sessions will be recorded and available following the conference.

How do I download slides that are presented?

At the end of each session, you will be able to click on the icon at the top of the presentation to download a copy. If you are unable to do so at that time, a copy will be made available via the website.

Need immediate Assistance? Connect with Live Support Agent

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